Wednesday, June 13, 2007

11.06.07 13.06.07

Just got back from trip. some notes on China Eastern Airlines.


As a crew at the Counter Service:
1. Do
not be rude to your customers.
2. Do not cause interference to your customers just because you travel little.
3. Do not waste you customers' valuable time just so you can be guai lan.
4. You might as well quit your job and be a security guard since u like to kay poh so much
5. Do check whether your customer has mileage.


As a flight attendant:
1. Do not dig your ears in front of your passengers
2. Do not steal your passengers' pillow in order to sleep.
3. Do not speak Shanghainese on board unless they are your passengers
4. Do not always presume all yellow men are National Chinese and give bad service.


However, I must also say:
1. Catered food onboard has improved tremendously.
2. Service on board improved as well.
3. But, your mileage online feedback system still got broken English and service sucks. Why, after lunch woes issit?


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